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Reviews and Rankings

Travellers’ Choice Award

Thanks to the efforts of our incredible team, and countless reviews from our awesome customers, we have received the coveted Travellers’ Choice Award from TripAdvisor for the last three consecutive years! According to Forbes magazine, only 4817 businesses worldwide received this award, out of a total of 8.7 million businesses listed on TripAdvisor. In addition to our 5 star rating on TripAdvisor, we are also honoured to currently have a 4.9 star rating on Google and a 5 star rating on Facebook.  Again, thank you to our dedicated and hardworking team for always aiming to create a memorable experience. And, thank you to our amazing customers for taking the time to share their experiences as reviews online.

2021 Trip Advisor Travellers' Choice award

Top Rankings on TripAdvisor

TimberTop has repeatably been ranked as one of the top outdoor activites in all of New Brunswick since 2019 on TripAdvisor. In fact, we have consistently been in the top 100 outdoor activities in all of Canada as well.  We are also very proud to be Canada’s highest ranked aerial adventure park in TripAdvisor’s combined Zip Line and Aerial Adventure Parks category as well!

National Finalist

Thanks again to the efforts of our incredible team, we were honoured to become a national finalist of the 2021 Air Canada Business Excellence Award at the Canadian Tourism Awards in Ottawa.  It was a privilege to be nominated alongside two world-class tourism operations – Moment Factory and Hôtel de Glace. 

Canadain Tourism Awards 2021 Finalist

Customer Reviews

5 star rating So much fun! Went to timbertop this morning with a couple of friends and had a great time. Way more fun and challenging than Treego and I loved the diversity. When I maxed out on the difficulty I was able to pick a different course and go my own way. Really enjoyed it.
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Nathalie L. 9/29/2018
5 star rating Amazing family experience Our family visited TimberTop Adventures and it was our first time doing anything like this. The team was friendly and helpful and everywhere you looked there was staff to answer your questions or provide support and guidance. Leroy, the owner spent his time on the ground supporting my family on our first adventure and many times encouraged my daughter that she could make it through (who am I kidding, he encouraged me as well ). I would recommend TimberTop to any families or groups looking for a fun adventure.
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lisahE1785ZU 5/30/2022
5 star rating “Excellent!” It was absolutely fantastic! You can go at your own pace, split off into different groups, and take... read more
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lynntJ9610GB 5/25/2022
5 star rating Excellent! Awesome time! Definitely not all easy courses, but lots of things for people to just enjoy being up in the trees. Asked for water and they brought it to us so we could keep going! I was supposed to pay but they let me have it on the house. Easy 5 stars.
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jonjG8652YW 8/16/2020
5 star rating Amazing experience We've done a couple of these climbing experiences and this probably the best one so far. The staff was amazing as well as the park itself. Great for the family and for those who wants to challenge themselves a little. Traveling from Montreal and spending the week in the area, this was our favorite activity! A definite 10/10! More
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rcastro818 8/12/2019
5 star rating Soooooo fun We had a great time. 2 adults and kids from age 8 up to 14. There was something for everyone through out the ages. One of the highlights of the summer we will definitely be coming back. The staff was great and super friendly.
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Shachey1982 8/21/2020
5 star rating World class attraction Our group of 8 (aged 8-48) had an amazing afternoon exploring the various courses. The staff were extremely accommodating and helpful. Every staff member we encountered went out of their way to make us feel welcome.
The high-tech safety system ensured our safety was a top priority.
The courses were challenging and exhilarating.
I highly recommend visiting this amazing attraction.
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MAGallagher 7/25/2018
5 star rating Lot of fun!! Amazing staff and challenges for all ages! Was definitely worth the trip from moncton! Will be coming back!
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Nadia B. 9/23/2018
5 star rating Amazing Experience The experience I had here was phenomenal. I’ve done equivalent types of activities elsewhere, but this one was far superior to the others. The staff from the beginning was super welcoming and helpful (Shannon and Megan - you were great), and all of the staff and guides were super friendly and knowledgeable. I highly recommend this activity to anyone who is from Saint John and to anyone visiting the area, you will not regret it!
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jedwrds 9/08/2018
5 star rating Amazing Experience - Highly Recommended Absolutely incredible experience! Everything is well organized. We were extremely excited and thought we would finish the double black. We were only able to finish the single black. There are a lot of employees around incase you have questions or need help. We will be back! You require adequate upper body and core strength. Do not under estimate how hard the courses are.
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osti101 9/01/2019
5 star rating Had a Blast! My family of 4 had a blast. It was a great activity to do as a family. I thought originally that it might be too hard for my 8 year old but boy was I wrong. She outperformed her mother.
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103lyn2j 8/22/2020
5 star rating Loved Timbertop! Went with co-workers and it was such a fun experience! The staff is so nice and helpful and it's such a positive environment. The courses range in all levels of difficulty so everyone can enjoy.
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hannahgunter 8/15/2019
5 star rating Samuel de Champlain hockey High school hockey team bonding adventure for 20 players and 3 coaches. Priceless experience to see kids push and cheer themselves from tree to tree. Top notch service from an amazing staff from the very first contact till the end of the adventure. Highly recommended for any team. We will be back. Thank you Timbertop Adventures.
Coach Stephane
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Stephane D. 10/18/2018
My husband and I took our two boys, 13 and 10 today. We had an amazing time! The staff were fantastic and friendly even yelled up pointers now and then when it looked like someone might be struggling on one of the obstacles. We are definitely going back, it’s such a great addition to Saint John
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Jodi A. 8/05/2018
5 star rating A great day in the trees! Such an exciting day spent in the trees! The staff were amazing from the moment we arrived! Everyone throughout the course was extremely friendly and you could tell they genuinely wanted you to have a great time! Looking forward to returning again and again!
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Kim H. 8/26/2021
5 star rating Great fun and a blast to go with friends! We visited in a group of 4 and tried everything but the double-black diamond course (ran out of time). Very challenging courses, and really nice layout having the courses all around each other, and being able to skip around between them. Have tried Treego a few times before - this was way better! Lots of variety in the course elements and I liked the fact you could take a break and get a snack and some water in between the courses. Had a great time, will certainly go back!
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Allan R. 9/30/2018
5 star rating FUN IN THE TREE TOPS We had a great time. Many different courses for all to enjoy.
The staff was great and especially appreciated the safety aspect.
If you needed help there was always someone near to help you and were well trained.
Can't wait to go back and do it again as there were a few courses that we didn't do this time.
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Vickers-marketing 8/06/2019
This aerial park is amazing. This aerial park is amazing. I've been to three others and this is my favorite. The staff was very good at providing recommendations on course ordering. There are several courses here that allow you to be comfortable and have fun as well as test your limits. The mechanism for securing your harness to the safety cables is the safest I've seen, it is completely fool proof with pins to ensure only one carabeener is detached at a time. I will also make sure to come back to this place as well as I heard the staff mentioning a lot of plans for the future. For only being open a couple weeks this place felt like it has been here a long time.
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Brad A. 7/26/2018
5 star rating “One of the best places on earth.” TimberTop is a gem on the coast in Saint John. What a great experience! The facility is AMAZING but... read more
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dougfromontario 8/09/2022
5 star rating So much fun! Something for everyone. My daughter has no fear of heights so we knew she'd have a blast, but I and my teenage son are a little afraid of heights but we had a wonderful time. Little bit scary for the two of us at points but had so much fun. If we didn't live half a continent away we would be here all the time. They are super safety conscious and all the equipment is in perfect shape. The courses are of varying degrees of challenge - something for everyone.
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drcook104 7/28/2019
5 star rating Team building activity! Had a great experience while bringing my high school hockey team out for a team building activity! Players helped each other conquer some fears and had a good laugh at the same time. The staff was more than friendly and patient with our group of more than 20!
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Maxime C. 10/18/2018
5 star rating Great family fun for all levels of experience and energy We took our two boys 11 an 14 and had a great time. There are few activities we would by an annual pass to, but this is one for sure. The boys are already planning their birthday parties there. The staff is really friendly. We got a bit turned around from course to course but staff were really helpful and encouraging. Next time I'll bring some water along on the course and maybe even plan a little mid way snack to see if we can keep our energy up a little longer. This is our 5th treetop type of adventure and the most challenging. We made it to Blue+, next time we'll hit black!
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Wendy M. 8/05/2018
Rugged and challenging but also super fun. Far better than TreeGo. Friendly staff, best of safety technology
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Matthew W. 8/05/2018
The kids and I had an awesome time. Fantastic challenges and very friendly and helpful staff. The Blue plus course was definitely the hardest according to my children as I met my challenge at blue. Thank you for such a fantastic adventure and such great bonding time for my family.
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Erin H. 8/05/2018
This was Awesome! We had such a great day Thanks to the TimberTop team! Will definitely do this again highly recommended #friendlystaff #patient
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Angela F. 8/05/2018
Group of friends went on opening day. Simply said, it was all great, from the great staff, awesome atmosphere and the challenging circuits. Well done! Proud to have this in Saint John, and absolutely worth the trip to Saint John to try out.
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Rachel S. 8/05/2018
5 star rating The staff were unbelievably friendly and knowledgeable. Great experience. Timber top staff were fantastic. The course became very challenging and I needed to be rescued a couple times. The staff were excellent! The course was fun. My 12 year old had so much fun and so did we. Would definitely be back.
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BAMonag 7/21/2019
5 star rating Great fun for kids and parents alike! What a blast! We visited with our 9 year old daughters and not sure whether the kids or the parents had more fun! Super friendly staff walked us through safety training - the harnesses have a nifty locking system to ensure you're always connected to a safety cable. We felt comfortable knowing they also had staff there to help if you ran into trouble - a huge thank you to Becca who was just wonderful in helping my daughter when she needed a hand. Large variety of courses of varying complexity all colour coded from 'green' to double black, and once trained you can choose your own courses. We've done these types of courses in other cities and nothing has matched the variety at Timbertop - we especially loved "Fly Like An Eagle", a course made up of 7 ziplines! Definitely check it out - you'll be back for more!
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TrailBlazer143364 8/01/2021
5 star rating Highly recommend! Went here for my sister’s birthday and we had a blast. Friendly staff, good price for water bottle and bars on the trail, and awesome obstacles!
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Michellemnop 7/30/2019
5 star rating Awesome & Challenging Our group of 6 friends (2 girls, 4 guys- ages 26-31) experienced this amazing adventure today! We had a blast. We decided to book last minute as one last summer outing and we are so glad we did. The service at Timber Top was wonderful; from the first call with booking right through to the end of the obstacles and off the course. Leroy and his staff made this a great experience. We have all done similar obstacles like this offered outside the city... but they don’t even compare! These courses are unique, intense and challenging. (But there are levels available for everyone! Even kids!) We were given a hands on safety and training session at the beginning to make sure we were comfortable with our harnesses and then we were off! Our group was lucky enough to make it through the black diamond course and then 3/5 of us even made it through the double black diamond! It was tough!! We had a really fun time today and can’t wait to book again this season!!!
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saramcaleer7 9/03/2018
5 star rating Excellent We were 12,13,25 and 49 years old and all of us enjoyed it. There were some that were extremely high so it was scary, but honestly it was so much fun. The staff were unbelievably nice and around if you ever need help and the guys working the squirrel jump were really supportive and understanding. Such cuties.. In the time that we were allotted we were only able to do one course and then the zip lining. However, it got really tiring for all of us so we were gonna quit anyway. Definitely recommend the zip lining course! Do not leave without trying it.
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brookg1995 9/20/2019
5 star rating A great day out with friendly and welcoming staff. I visited Treetops as a solo adventurer and loved it. The staff were all friendly and welcoming, they went over all the safety procedures and were very clear on everything. I never felt unsafe (even on the hard courses) and the staff were always cheering and supporting people on which was really nice since they were people there who were hesitant once up in the trees.
This is their first season and everything seems in order and nothing over looked. I praise all staff and management.
They are 4 different courses (orange for the little ones, green, blue and black) which descend in order of difficult. All the courses were fun and felt like a correct descend in difficulty between all of them to raise you to the difficulty of the double diamond black.
I had a lot of fun and thanks for welcoming a Brit and I will be recommending to anyone who visits Saint John’s. Thanks for a great day and I hope your business succeeds.
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Traceyourtime 8/29/2018
5 star rating Amazing family experience This is a MUST DO in Saint John. The courses are from beginner to very advanced - so it’s fun for every level. There are courses from almost all friendly zip lines to extreme ropes courses. A serious hit with our whole family. The people are friendly and very professional. We’ve done courses like this around the world and it is definitely the BEST one we’ve done.
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Kristine A. 7/14/2019
5 star rating Fun family adventure We had a great time, lots of fun challenges to do. The staff was very informative and helpful throughout the course. Tons of zip lines!
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jilldX695FN 8/17/2020
5 star rating Fun Afternoon Adventure! Timbertop was a fantastic outing for our family. The staff offered thorough introductory instructions and were always available throughout the course. The park is very well maintained and the courses were unique and challenging. This is a recommended day activity!
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kristaconroy 10/08/2018
I went to Timbertop Adventures with kids ages 9 to 13 and I was very impressed with the quality of the equipment, the safety measures, the caring staff, and the beautiful setting! My kids loved every moment and can’t wait to go back. I felt really good about what I was able to accomplish.... I wasn’t sure I had it in me, but I enjoyed the physical challenge. It was a fantastic experience.
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Chelsea B. 8/05/2018